That'll Be £5, Please. (Beware Of Cheap IT Support!)

The market for managed IT service providers is very competitive, and you'll obviously want to get the best deal for your business. But that doesn't mean you should pick a provider simply because it's the cheapest. A key thing to keep in mind is that best value isn't the same as lowest price. Let's take a more in-depth look at why.

Should 5G Be A Priority For Your Business?

You might want to go faster, but it'll cost you.

It’s been several months since the UK’s fifth-generation mobile network launched, offering speeds well in excess of its predecessor. Most phone manufacturers have released a 5G handset, and all the major mobile networks have started offering access to 5G services. But just because something is available, it doesn’t necessarily mean you should buy it. In fact, there several reasons why you shouldn’t upgrade to a 5G phone – at least not for now.

Before we get into that, what are the big advantages of 5G?

4 Gold Stars To Look Out For In An IT Support Company

Most businesses require the services of an IT support company. Outsourcing some or all elements of IT provision is a cost-effective way of navigating the complexities of data protection, organisational efficiency, and software optimisation. However, not all IT support companies offer the same level of proficiency.

Here are a few things to look out for in order to make the best choice.

10/10 For You! (Choose IT Support Companies Who Support YOU!)

An IT support company is a collaborative team member, so why would you enter into a partnership with someone who doesn’t support you 100%?

Here are a few of the key things to look out for in a truly supportive IT partner.

What Is Openreach?

How the nation's main telecoms company works with businesses. 

Last week, the Labour Party announced a pledge to create a nationalised broadband service. Some applauded the other idea, while others ridiculed it. We’re not going to debate the merits of that plan here, but it did get us thinking about how we got to where we are today, in terms of the UK’s current telecoms infrastructure. Almost all phone and broadband lines in Britain are owned by one company: Openreach, a division of BT. How did that come to be, and is it actually good for consumers and businesses?

Right-to-repair Laws For Technology Are Needed – And Fast

Current regulations are undeniably broken.

Right-to-repair laws, which dictate that manufacturers make goods that are easier to fix, benefit consumers and help reduce waste. But there aren’t enough of them, and they’re far too restricted in their scope.

Thank You For Your Enquiry. We Will Respond Within 3 Months. (Avoid The World’s Slowest IT Support Services).

Whether it is a software upgrade or a full-blown IT blackout, IT issues have a major influence on organisational productivity. As companies become increasingly reliant upon online services, support that is both rapid and reliable is a powerful investment. Some IT support companies seem to think that long delays are par for the course.

Here’s why timing matters, and how to make sure that you get the best deal.

Should Companies Be Held Responsible For Rogue Employees?

So far, the courts say yes, but that could change. 

If one of your employees stole all the personal data held by your business and then sold it on the dark web, should you be held responsible for their actions?

On the face of it, you might expect the answer to be a resounding ‘no’, but it’s not that simple. Organisations that process data have a legal duty to protect it, and they can be fined significant sums by the Information Commissioner’s Office if they let it fall into the wrong hands.

If All Security Can Theoretically Be Broken, What's The Point?

Why not just give up and see what happens. 

We’ve said it before, and we’ll say it again: no cyber security is 100% effective. Anyone who claims otherwise is lying, misinformed or guilty of substantial hubris. The truth is that any form of defence can theoretically be breached. So why bother at all? What is the point of having cyber security if it doesn’t guarantee your safety?

3 Really Simple IT Fixes That A Good IT Support Provider Will Tell You For Free

There are many good reasons to hire a quality managed IT service provider – but shelling out for answers to the most basic of questions is not one. A good provider will be happy to give you quick solutions to simple problems without giving you a hefty bill. In fact, here are a few we'll tell you for free right now!