--- title: Paul Pester Quits, But TSB’s Problems Go On description: The head of TSB has quit, after a long-running IT failure that has yet to be fixed. But for the bank itself, there are more problems ahead. image: https://blog.tmb.co.uk/hubfs/pesterheader.jpg --- - [0333 900 9050](tel:+443339009050) - [info@tmb.co.uk](mailto:info@tmb.co.uk) - Need to report an issue? - [Log A Ticket](https://www.tmb.co.uk/customer-it-support/) [![Technology Means Business](https://blog.tmb.co.uk/hubfs/TMB_February2019%20Theme/Images/white-no-group.png)](https://www.tmb.co.uk/) - [Managed IT](http://www.tmb.co.uk/managed-it-services) - [Backup & Disaster Recovery](http://www.tmb.co.uk/backup-and-dr) - [Fully Managed Service Desk](http://www.tmb.co.uk/tmb-managed-it-service-desk/) - [Microsoft 365](http://www.tmb.co.uk/microsoft-365-specialists/) - [IT Infrastructure](http://www.tmb.co.uk/it-infrastructure/) - [IT Consultancy](http://www.tmb.co.uk/it-consultancy-support/) - [Cyber Security](http://www.tmb.co.uk/cyber-security-monitoring/) - [Cyber Essentials](http://www.tmb.co.uk/cyber-essentials-certification/) - [Endpoint Security](http://www.tmb.co.uk/cyber-security-monitoring/endpoint-security/) - [Dark Web Monitoring](http://www.tmb.co.uk/cyber-security-monitoring/dark-web-monitoring/) - [Comms & Telephony](http://www.tmb.co.uk/it-infrastructure/hosted-telephony/) - [Gamma Partners](http://www.tmb.co.uk/gamma-partner) - [Business Broadband](http://www.tmb.co.uk/high-speed-business-broadband) - [Network Management](http://www.tmb.co.uk/network-management-service) - Software - [Pegasus Accounting & Operational Software](http://www.tmb.co.uk/pegasus-software) - [Software Development](http://www.tmb.co.uk/software-development/) - [About](http://www.tmb.co.uk/about/) - [Working for TMB](http://www.tmb.co.uk/recruitment/) - [Sectors](http://www.tmb.co.uk/industry-sectors/) - [Case Studies](http://www.tmb.co.uk/it-support-services-case-studies/) - [Areas We Cover](http://www.tmb.co.uk/areas-we-cover) - [Blog](https://blog.tmb.co.uk) - [Whitepapers & Guides](http://www.tmb.co.uk/tmb-free-guides) - [Vacancies](https://blog.tmb.co.uk/vacancies) - [Contact](http://www.tmb.co.uk/contact) - [Home](https://www.tmb.co.uk/) - Services - [Cyber Security & Monitoring](http://www.tmb.co.uk/cyber-security-monitoring/) - Backups & Business Continuity - [Office 365 Backup](http://www.tmb.co.uk/office-365-backup-service/) - [Fully Managed 24×7 Backup & Disaster Recovery](http://www.tmb.co.uk/backup-and-dr) - [TMB Managed Service Desk](http://www.tmb.co.uk/tmb-managed-it-service-desk/) - [IT Infrastructure](http://www.tmb.co.uk/it-infrastructure/) - [Consultancy](http://www.tmb.co.uk/it-consultancy-support/) - Microsoft Solutions - [Microsoft Windows](http://www.tmb.co.uk/microsoft-windows-specialists/) - [Microsoft Office 365](http://www.tmb.co.uk/microsoft-office-365-support-specialists/) - [Microsoft Enterprise Mobility + Security​](http://www.tmb.co.uk/microsoft-enterprise-mobility/) - [Microsoft 365](http://www.tmb.co.uk/microsoft-365-specialists/) - [Software Development](http://www.tmb.co.uk/software-development/) - [Accounting & Operational Software](http://www.tmb.co.uk/pegasus-software) - [Sectors](http://www.tmb.co.uk/industry-sectors/) - Resources - [Blog](https://blog.tmb.co.uk) - [Case Studies](http://www.tmb.co.uk/it-support-services-case-studies/) - [Downloads](http://www.tmb.co.uk/pegasus-accounting-software/downloads/) - Videos - [FAQ](http://www.tmb.co.uk/managed-it-services-faq/) - [Working for TMB](http://www.tmb.co.uk/recruitment/) - [About](http://www.tmb.co.uk/about/) - [Customer Support](http://www.tmb.co.uk/customer-it-support/) - [Contact](http://www.tmb.co.uk/contact) ![Paul Pester Quits, But TSB’s Problems Go On](https://blog.tmb.co.uk/hubfs/pesterheader.jpg) - [Home](https://www.tmb.co.uk/) - [Blog](https://blog.tmb.co.uk) - Paul Pester Quits, But TSB’s Problems Go On # Paul Pester Quits, But TSB’s Problems Go On - [Anthony](https://blog.tmb.co.uk/author/anthony) - [September 4, 2018](https://blog.tmb.co.uk/archive/2018/09/04) - 01:18 PM - [No Comments](https://blog.tmb.co.uk/paul-pester-quits#comments-listing) - - - - - [mailto:?body=https://blog.tmb.co.uk/paul-pester-quits](mailto:?body=https://blog.tmb.co.uk/paul-pester-quits) ### Bank boss says bye-bye --- Paul Pester, CEO of TSB, has [resigned](https://www.theguardian.com/business/2018/sep/04/tsb-chief-executive-paul-pester-steps-down). Anyone who’s been following the (mis)fortunes of the bank over the last few months won’t be too surprised, perhaps, but having clung to his position for so long following the now infamous IT meltdown that left millions of customers without online banking access, what finally persuaded him to fall on his sword? It’s impossible to say what his thinking was, but his decision to throw in the towel after seven years at the helm must have something to do with the fact that TSB customers are [still facing difficulties](https://www.bbc.co.uk/news/business-45396136). The failed migration of customer data to a new computer system began causing problems in April, yet TSB has still to get its house in order. On 3rd September, there were once again reports of customers being unable to log into their accounts, and with Pester in charge when this all started, it’s only right he step down.   ![Paul Pester](https://blog.tmb.co.uk/hs-fs/hubfs/Imported_Blog_Media/paul-pester-twitter-1.jpg?width=464&height=464&name=paul-pester-twitter-1.jpg) Paul Pester: Between gigs. (Image source: Paul Pester's Twitter account.)   But don’t feel too sorry for him. Despite everything that’s happened, he’ll walk away with a payout of at least £1.68 million, which could rise depending on how various investigations into the IT incident turn out. While Pester’s resignation is in the spotlight, however, it’s something of a sideshow to the real story here. Sure, he should be held responsible as the person who led the company at the time of the IT failure, but the reality is that the migration of millions of customer data was always going to be a complex, multi-faceted project, with numerous parties involved in its implementation.   ![Paul Pester again](https://blog.tmb.co.uk/hs-fs/hubfs/Imported_Blog_Media/paul-pester-twitter-1.jpg?width=464&height=464&name=paul-pester-twitter-1.jpg) Paul Pester: Taking one for the team.   Some of those parties will likely be held to account as investigations play out, but right now we can already take valuable lessons from what has happened to TSB. For a start, it’s apparent that the bank didn’t plan sufficiently for the migration, and it didn’t do enough [testing](https://www.theregister.co.uk/2018/06/21/tsb_slammed_testing_it_meltdown_ibm/) to ensure the new system was ready to roll out to customers. And, it seems, the more complex the project, the harder it is to fix it when it doesn't work as expected. With the catastrophic result of these mistakes still causing problems, it highlights not only the importance of technology, but also the potential long-term damage that can be caused when it goes wrong. Not only has this fiasco already cost TSB more than £176 million in compensation and repair bills (with potential fines from the ICO to think about as well), the damage to the bank’s reputation could take far longer to fix than its broken IT systems. --- TMB provides a wide range of IT solutions, including fully managed support, a 24-hour helpdesk and enterprise-grade cyber security. [Contact us](https://www.tmb.co.uk/contact) today to find out how we can help your business achieve more. [linkedin-in icon](https://www.linkedin.com/company/technology-means-business-ltd/) [twitter icon](https://twitter.com/TmbGroup) [facebook-f icon](https://www.facebook.com/tmbHampshire/) [youtube icon](https://www.youtube.com/channel/UCnLWKRoXyGZGgwJDGUv-Y_g) ### Posts By Topics - [All (159)](https://blog.tmb.co.uk/tag/all) - [Cyber Security (141)](https://blog.tmb.co.uk/tag/cyber-security) - [business (75)](https://blog.tmb.co.uk/tag/business) - [Data Protection (61)](https://blog.tmb.co.uk/tag/data-protection) - [Technology (58)](https://blog.tmb.co.uk/tag/technology) - [microsoft (52)](https://blog.tmb.co.uk/tag/microsoft) - [News (47)](https://blog.tmb.co.uk/tag/news) - [Hardware (42)](https://blog.tmb.co.uk/tag/hardware) - [Internet (41)](https://blog.tmb.co.uk/tag/internet) - [software (41)](https://blog.tmb.co.uk/tag/software) - [it support (35)](https://blog.tmb.co.uk/tag/it-support) - [cyber crime (34)](https://blog.tmb.co.uk/tag/cyber-crime) - [Trends (33)](https://blog.tmb.co.uk/tag/trends) - [Backups & Disaster Recovery (32)](https://blog.tmb.co.uk/tag/backups) - [Business Software (28)](https://blog.tmb.co.uk/tag/business-software) - [security (25)](https://blog.tmb.co.uk/tag/security) - [Managed IT Services (24)](https://blog.tmb.co.uk/tag/managed-it-services) - [Advice (21)](https://blog.tmb.co.uk/tag/advice) - [Avoid IT Disasters (20)](https://blog.tmb.co.uk/tag/avoid-it-disasters) - [tmb group (18)](https://blog.tmb.co.uk/tag/tmb-group) - [small businesses (17)](https://blog.tmb.co.uk/tag/small-businesses) - [cyber essentials (13)](https://blog.tmb.co.uk/tag/cyber-essentials) - [businesses (10)](https://blog.tmb.co.uk/tag/businesses) - [uk businesses (10)](https://blog.tmb.co.uk/tag/uk-businesses) - [security guide (9)](https://blog.tmb.co.uk/tag/security-guide) - [technology news (9)](https://blog.tmb.co.uk/tag/technology-news) - [IT (8)](https://blog.tmb.co.uk/tag/it) - [backup (8)](https://blog.tmb.co.uk/tag/backup) - [remote working (8)](https://blog.tmb.co.uk/tag/remote-working) - [Cloud (7)](https://blog.tmb.co.uk/tag/cloud) - [computers (7)](https://blog.tmb.co.uk/tag/computers) - [network (7)](https://blog.tmb.co.uk/tag/network) - [passwords (7)](https://blog.tmb.co.uk/tag/passwords) - [data theft (6)](https://blog.tmb.co.uk/tag/data-theft) - [old technology (6)](https://blog.tmb.co.uk/tag/old-technology) - [ransomware (6)](https://blog.tmb.co.uk/tag/ransomware) - [small business (6)](https://blog.tmb.co.uk/tag/small-business) - [windows (6)](https://blog.tmb.co.uk/tag/windows) - [windows 10 (6)](https://blog.tmb.co.uk/tag/windows-10) - [cyber insurance (5)](https://blog.tmb.co.uk/tag/cyber-insurance) - [data recovery (5)](https://blog.tmb.co.uk/tag/data-recovery) - [infrastructure (5)](https://blog.tmb.co.uk/tag/infrastructure) - [mobile (5)](https://blog.tmb.co.uk/tag/mobile) - [phishing (5)](https://blog.tmb.co.uk/tag/phishing) - [sme (5)](https://blog.tmb.co.uk/tag/sme) - [GDPR (4)](https://blog.tmb.co.uk/tag/gdpr) - [Legislation (4)](https://blog.tmb.co.uk/tag/legislation) - [Pegasus Software (4)](https://blog.tmb.co.uk/tag/pegasus-software) - [smartphones (4)](https://blog.tmb.co.uk/tag/smartphones) - [tips (4)](https://blog.tmb.co.uk/tag/tips) - [updates (4)](https://blog.tmb.co.uk/tag/updates) - [AI (3)](https://blog.tmb.co.uk/tag/ai) - [Artificial Intelligence (3)](https://blog.tmb.co.uk/tag/artificial-intelligence) - [Office 365 (3)](https://blog.tmb.co.uk/tag/office-365) - [law (3)](https://blog.tmb.co.uk/tag/law) - [opera 3 (3)](https://blog.tmb.co.uk/tag/opera-3) - [pegasus (3)](https://blog.tmb.co.uk/tag/pegasus) - [phones (3)](https://blog.tmb.co.uk/tag/phones) - [stolen passwords (3)](https://blog.tmb.co.uk/tag/stolen-passwords) - [tmb news (3)](https://blog.tmb.co.uk/tag/tmb-news) - [training (3)](https://blog.tmb.co.uk/tag/training) - [apple (2)](https://blog.tmb.co.uk/tag/apple) - [bdr (2)](https://blog.tmb.co.uk/tag/bdr) - [bitcoin (2)](https://blog.tmb.co.uk/tag/bitcoin) - [brexit (2)](https://blog.tmb.co.uk/tag/brexit) - [byod (2)](https://blog.tmb.co.uk/tag/byod) - [colchester (2)](https://blog.tmb.co.uk/tag/colchester) - [cryptocurrency (2)](https://blog.tmb.co.uk/tag/cryptocurrency) - [dark web (2)](https://blog.tmb.co.uk/tag/dark-web) - [document management (2)](https://blog.tmb.co.uk/tag/document-management) - [essex (2)](https://blog.tmb.co.uk/tag/essex) - [government (2)](https://blog.tmb.co.uk/tag/government) - [hampshire (2)](https://blog.tmb.co.uk/tag/hampshire) - [havant (2)](https://blog.tmb.co.uk/tag/havant) - [internet of things (2)](https://blog.tmb.co.uk/tag/internet-of-things) - [iot (2)](https://blog.tmb.co.uk/tag/iot) - [kent (2)](https://blog.tmb.co.uk/tag/kent) - [local it support (2)](https://blog.tmb.co.uk/tag/local-it-support) - [meltdown (2)](https://blog.tmb.co.uk/tag/meltdown) - [password sharing (2)](https://blog.tmb.co.uk/tag/password-sharing) - [spectre (2)](https://blog.tmb.co.uk/tag/spectre) - [sql server (2)](https://blog.tmb.co.uk/tag/sql-server) - [telephony (2)](https://blog.tmb.co.uk/tag/telephony) - [3-2-1 (1)](https://blog.tmb.co.uk/tag/3-2-1) - [321 (1)](https://blog.tmb.co.uk/tag/321) - [5g (1)](https://blog.tmb.co.uk/tag/5g) - [Uncategorized (1)](https://blog.tmb.co.uk/tag/uncategorized) - [Windows 7 (1)](https://blog.tmb.co.uk/tag/windows-7) - [ar (1)](https://blog.tmb.co.uk/tag/ar) - [bespoke (1)](https://blog.tmb.co.uk/tag/bespoke) - [bitlocker (1)](https://blog.tmb.co.uk/tag/bitlocker) - [botnets (1)](https://blog.tmb.co.uk/tag/botnets) - [bring your own device (1)](https://blog.tmb.co.uk/tag/bring-your-own-device) - [bugs (1)](https://blog.tmb.co.uk/tag/bugs) - [business awards (1)](https://blog.tmb.co.uk/tag/business-awards) - [charity (1)](https://blog.tmb.co.uk/tag/charity) - [chatham (1)](https://blog.tmb.co.uk/tag/chatham) - [coding (1)](https://blog.tmb.co.uk/tag/coding) - [collaboration (1)](https://blog.tmb.co.uk/tag/collaboration) - [copilot (1)](https://blog.tmb.co.uk/tag/copilot) - [damian green (1)](https://blog.tmb.co.uk/tag/damian-green) - [darkhotel (1)](https://blog.tmb.co.uk/tag/darkhotel) - [dns (1)](https://blog.tmb.co.uk/tag/dns) - [dorset (1)](https://blog.tmb.co.uk/tag/dorset) - [european union (1)](https://blog.tmb.co.uk/tag/european-union) - [fcc (1)](https://blog.tmb.co.uk/tag/fcc) - [firmware (1)](https://blog.tmb.co.uk/tag/firmware) - [fraud (1)](https://blog.tmb.co.uk/tag/fraud) - [free payroll software (1)](https://blog.tmb.co.uk/tag/free-payroll-software) - [gdrp (1)](https://blog.tmb.co.uk/tag/gdrp) - [grpr (1)](https://blog.tmb.co.uk/tag/grpr) - [hospitality (1)](https://blog.tmb.co.uk/tag/hospitality) - [hotel wi-fi (1)](https://blog.tmb.co.uk/tag/hotel-wi-fi) - [hotels (1)](https://blog.tmb.co.uk/tag/hotels) - [ict (1)](https://blog.tmb.co.uk/tag/ict) - [ipv6 (1)](https://blog.tmb.co.uk/tag/ipv6) - [legacy systems (1)](https://blog.tmb.co.uk/tag/legacy-systems) - [london (1)](https://blog.tmb.co.uk/tag/london) - [macos (1)](https://blog.tmb.co.uk/tag/macos) - [nadine dorries (1)](https://blog.tmb.co.uk/tag/nadine-dorries) - [net neutrality (1)](https://blog.tmb.co.uk/tag/net-neutrality) - [office (1)](https://blog.tmb.co.uk/tag/office) - [onedrive (1)](https://blog.tmb.co.uk/tag/onedrive) - [open source (1)](https://blog.tmb.co.uk/tag/open-source) - [password manager (1)](https://blog.tmb.co.uk/tag/password-manager) - [passwords for chocolate (1)](https://blog.tmb.co.uk/tag/passwords-for-chocolate) - [payroll (1)](https://blog.tmb.co.uk/tag/payroll) - [piracy (1)](https://blog.tmb.co.uk/tag/piracy) - [pirated software (1)](https://blog.tmb.co.uk/tag/pirated-software) - [portsmouth (1)](https://blog.tmb.co.uk/tag/portsmouth) - [processors (1)](https://blog.tmb.co.uk/tag/processors) - [quad9 (1)](https://blog.tmb.co.uk/tag/quad9) - [scam emails (1)](https://blog.tmb.co.uk/tag/scam-emails) - [social media (1)](https://blog.tmb.co.uk/tag/social-media) - [sony (1)](https://blog.tmb.co.uk/tag/sony) - [tablets (1)](https://blog.tmb.co.uk/tag/tablets) - [voice control (1)](https://blog.tmb.co.uk/tag/voice-control) - [vr (1)](https://blog.tmb.co.uk/tag/vr) - [wearables (1)](https://blog.tmb.co.uk/tag/wearables) - [web xchange (1)](https://blog.tmb.co.uk/tag/web-xchange) - [windows 11 (1)](https://blog.tmb.co.uk/tag/windows-11) - [windows server (1)](https://blog.tmb.co.uk/tag/windows-server) see all ### Recent Articles - [Investing in IT: A Success Story for Business Growth](https://blog.tmb.co.uk/investing-in-it-or-business-growth) - [Mobile Apps vs. SMS: Choosing the Right Two-Factor Authentication Method](https://blog.tmb.co.uk/choosing-two-factor-authentication-method) - [Online Security: Addressing The Dangers Of Browser Extensions](https://blog.tmb.co.uk/online-security-dangers-browser-extensions) - [The Importance of Cyber Essentials & Cyber Essentials Plus for Businesses](https://blog.tmb.co.uk/importance-of-cyber-essentials-businesses) ### Subscribe to our blog [Prev Previous Peripheral Vision: The Importance Of External Devices](https://blog.tmb.co.uk/external-devices) [Next Google Titan: What Is It, And Should You Use It? Next](https://blog.tmb.co.uk/google-titan) **TMB London** The Old Town Hall, 4 Queens Road, Wimbledon, SW19 8YB **TMB Essex** 9-10 Kings Court, Newcomen Way, Severalls Business Park, Colchester, Essex CO4 9RA **TMB Hampshire** A1 Endeavour Business Park, Penner Road, Havant, Hampshire PO9 1QN **TMB Kent** The Joiners Shop, The Historic Dockyard, Chatham, Kent ME4 4TZ **[0333 900 9050](tel:+443339009050)** [**info@tmb.co.uk**](mailto:info@tmb.co.uk) © 2022 TMB Managed IT Services – All rights reserved [Privacy Policy](https://www.tmb.co.uk/terms/) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Anthony", "url" : "https://blog.tmb.co.uk/author/anthony" }, "dateModified" : "2021-07-21T16:02:08.133Z", "datePublished" : "2018-09-04T12:18:16.000Z", "headline" : "Paul Pester Quits, But TSB’s Problems Go On", "image" : [ "https://blog.tmb.co.uk/hubfs/pesterheader.jpg" ], "mainEntityOfPage" : { "@id" : "https://blog.tmb.co.uk/paul-pester-quits", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.tmb.co.uk/hubfs/TMB-Logo-fifosys-group.png" }, "name" : "Technology Means Business Ltd" } } ``` ```json { "@context" : "https://www.schema.org/", "@id" : "https://www.tmb.co.uk/#Organization", "@type" : "LocalBusiness", "address" : { "@type" : "PostalAddress", "addressCountry" : "UK", "addressLocality" : "Havant", "addressRegion" : "Hampshire ", "postalCode" : "PO9 1QN", "streetAddress" : "A1 Endeavour Business Park, Penner Road" }, "areaServed" : [ { "@type" : "City", "name" : [ "Chatham", "London" ] } ], "department" : [ { "@type" : "LocalBusiness", "address" : { "@type" : "PostalAddress", "addressCountry" : "UK", "addressLocality" : "Chatham", "addressRegion" : "Kent", "postalCode" : "ME4 4TZ", "streetAddress" : "The Joiners Shop, 0 Main Gate Rd" }, "department" : [ { "@type" : "LocalBusiness", "address" : { "@type" : "PostalAddress", "addressCountry" : "UK", "addressLocality" : "Wimbledon", "addressRegion" : "London", "postalCode" : "SW19 8YB", "streetAddress" : "The Old Town Hall, 4 Queen's Rd" }, "areaServed" : [ { "@type" : "City", "name" : [ "Newcomen Way" ] } ], "department" : [ { "@type" : "LocalBusiness", "address" : { "@type" : "PostalAddress", "addressCountry" : "UK", "addressLocality" : "Newcomen Way", "addressRegion" : "Newcomen Way", "postalCode" : "CO4 9RA", "streetAddress" : "Severalls Business Park, 9-10 King’s Court" }, "description" : "We Experts in IT Managed Solutions", "image" : "https://www.tmb.co.uk/wp-content/uploads/2019/01/white-no-group-300x75.png", "location" : { "@type" : "Place", "geo" : { "@type" : "GeoCoordinates", "latitude" : "32.0000", "longitude" : "-132.0000" } }, "name" : "TMB Essex", "priceRange" : "$", "telephone" : "+443330165141" } ], "description" : "We experts in IT Managed Solutions in London", "image" : "https://www.tmb.co.uk/wp-content/uploads/2019/01/white-no-group-300x75.png", "location" : { "@type" : "Place", "geo" : { "@type" : "GeoCoordinates", "latitude" : "51.4208546", "longitude" : "-0.2751518" } }, "name" : "TMB London", "priceRange" : "$", "telephone" : "+443339009050" } ], "description" : "We experts in IT Managed Solutions", "image" : "https://www.tmb.co.uk/wp-content/uploads/2019/01/white-no-group-300x75.png", "location" : { "@type" : "Place", "geo" : { "@type" : "GeoCoordinates", "latitude" : "51.3941947", "longitude" : "0.5252578" } }, "name" : "TMB Kent", "priceRange" : "$", "telephone" : "+443339009050" } ], "description" : "We pride ourselves on providing excellent IT services to companies and organisations across the South East and London.", "image" : "https://www.tmb.co.uk/wp-content/uploads/2019/01/white-no-group-300x75.png", "location" : { "@type" : "Place", "geo" : { "@type" : "GeoCoordinates", "latitude" : "50.8440951", "longitude" : "-0.9893862" } }, "logo" : "https://www.tmb.co.uk/hs-fs/hubfs/raw_assets/public/TMB_December_2020/images/white-no-group-768x191.png?width=1200&name=white-no-group-768x191.png", "name" : "TMB Hampshire - Main Office", "openingHours" : "Mo, Tu, We, Th, Fr, Sa, Su 00:00-23:59", "priceRange" : "$", "sameAs" : [ "https://www.facebook.com/tmbHampshire/", "https://twitter.com/TmbGroup", "https://www.linkedin.com/company/technology-means-business-ltd/", "https://www.youtube.com/channel/UCnLWKRoXyGZGgwJDGUv-Y_g" ], "telephone" : "+443339009050", "url" : "https://www.tmb.co.uk/" } ```